At a glance
What they do
- Do all the same activities as a Front Desk Attendant, but also oversee the front desk staff as a whole.
- This includes training, scheduling, and performance evaluation of desk staff.
- Provide guidance to ensure excellent customer service.
- They also handle guest inquiries, resolve complaints, and coordinate with other departments to ensure efficient hotel operations.
Related Occupations
- High school diploma or equivalentHourly $17.19 - $20.96Demand Data not available
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Job description details and pay & demand data for this occupation provided by the Maine Department of Labor.