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At a glance

What they do
  • Do all the same activities as a Front Desk Attendant, but also oversee the front desk staff as a whole.
  • This includes training, scheduling, and performance evaluation of desk staff.
  • Provide guidance to ensure excellent customer service.
  • They also handle guest inquiries, resolve complaints, and coordinate with other departments to ensure efficient hotel operations.

Related Occupations

Career Pathway Planning

Curious to learn more about this career path and the other opportunities in this industry? Check out the pathway(s) for this occupation below:

Job description details and pay & demand data for this occupation provided by the Maine Department of Labor.